Terms of Purchase for Buck Masoe
Welcome to Buck Masoe. By placing an order on our website, you agree to the following terms and conditions governing your purchase. Please review these terms carefully before completing your order.
1. Order Placement and Confirmation
- All orders are subject to availability. When you place an order, you will receive an automated email acknowledging receipt of your order. This does not constitute acceptance of your order.
- We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity. If your order is canceled, we will notify you via email and issue a full refund (if payment has already been processed).
2. Pricing and Payment
- All prices listed on our website are in USD (United States Dollars) and include applicable taxes, unless otherwise stated. Shipping costs will be calculated and displayed at checkout.
- We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our website. By providing payment details, you confirm that you are authorized to use the payment method and that the information provided is accurate.
- Payment is processed at the time of order placement. If payment is declined, your order will not be fulfilled.
3. Shipping and Delivery
- Processing Time: Orders are typically processed and shipped within 1–3 business days after payment confirmation.
- Delivery Time: Once shipped, delivery is estimated to take 6–12 business days, regardless of the destination. This timeframe is an estimate and may be affected by factors beyond our control (e.g., customs delays, weather conditions).
- Shipping Updates: You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress. Buck Masoe is not responsible for delays caused by shipping carriers.
4. Returns and Refunds
- Return Eligibility: We accept returns of unworn, unwashed, and undamaged items within 60 days of delivery. Items must be returned in their original packaging with all tags attached.
- Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and details of the item(s) you wish to return. We will provide instructions for returning the item(s).
- Refund Processing: Once we receive and inspect the returned item(s) and confirm they meet our return criteria, a refund will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to a defect or error on our part.
5. Product Information
- We strive to provide accurate descriptions, images, and sizing information for all products. However, slight variations in color, fabric, or fit may occur due to manufacturing processes or monitor settings. If you receive an item that significantly differs from its description, please contact us immediately for assistance.
6. Limitation of Liability
- Buck Masoe shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services, including but not limited to delays in delivery, loss or damage to items during shipping, or dissatisfaction with products (except as required by applicable law).
7. Changes to Terms
- We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of our website after changes are made constitutes acceptance of the updated terms.
Contact Us
For questions or concerns regarding these Terms of Purchase, please contact us at:
Last updated: August 20, 2025